The personal data collected and processed through the website www.farcoo.eu (the "Site") is managed by Farcoo Unipessoal LDA. This Privacy Policy also extends to sales conducted and services rendered through our e-commerce platforms and physical locations.

Farcoo Unipessoal LDA is a registered entity in Portugal with NIF/VAT 517642760 and its registered office situated at Rua do Progresso, Nº 140, Fracção B, 4760-841 Vilarinho das Cambas, Vila Nova de Famalicão.

Privacy

The personal information you provide to Farcoo will be utilized solely to facilitate operations and ensure the provision of the best service to you. By providing your email during purchase or registration, you authorize Farcoo to utilize it for the purpose of sending newsletters or advertising exclusively related to the brand.

Farcoo will not disclose your information to third parties without your consent. You have the right to access your personal information upon request. In case the information is incomplete or incorrect, you have the right to amend or delete such information. Should you wish to deactivate your account at Farcoo, please send an email to SAC@FARCOO.COM.

Cookies

Farcoo utilizes cookies to enhance your browsing experience and site usage. These cookies identify your computer and enable the site to remember your personal settings. Farcoo's functionalities may be impaired if cookies are disabled.

Disclaimer

While Farcoo endeavors to keep the site operational at all times, technical constraints may occasionally disrupt this aim. Farcoo cannot guarantee the availability of all featured products at the time of your order placement. If the requested product is unavailable, you will receive an email notification shortly after placing your order. Additionally, due to variations in computer color settings, the colors of products depicted on Farcoo's site may differ from their actual colors. Farcoo cannot be held responsible for any such discrepancies.

Prices

All prices are denoted in EURO currency. Shipping costs are not included in the product prices.

Price Changes

Farcoo reserves the right to modify the prices of sold products. Product prices will remain valid during the order processing period.

Payment

After placing your order, you have 48 hours to complete the payment, or the order will be automatically canceled. For Bank Transfers, the IBAN is provided in your shopping cart. Please reference your order number (emailed post-purchase) when making the transfer.

Currency

Farcoo cannot be held accountable for any currency or exchange rate fluctuations applied by banks when converting EURO to any other currency.

Feedback and Complaints Policy

We welcome any feedback you may have regarding our service, aiming to enhance it and promptly address any issues. Should you have any complaints, please email us at SAC@FARCOO.COM, clearly indicating that you are lodging a complaint. Our goal is to respond to your complaint as swiftly as possible.